No gifts allowed
We would kindly refuse receiving any gift to doctors and staffs.
Things to bring
Please wear a mask when visiting the hospital (except for preschool children).
Cash or credit card(VISA/Mastercard/UnionPay only)
If you download and fill out the sheet above in advance and bring it with you, the time it takes at the reception will be reduced.
Other necessary items
・Glasses *If you have
・A referral letter (medical information letter) from another medical institution *If you have
You can be seen even if you do not have a referral letter.
・Health check results and previous doctor's data *If you have
For those who wear contact lenses and those would like prescriptions
For those who would like prescriptions
If you would like a contact lens prescription, please bring something that shows the power of your current
lenses (such as the packaging or a sheet of paper with the data).
For minors looking for the first contact lens prescription
>>
Download Contact Lens Consent Form
Please download the above form in advance and have your parent fill out the necessary information and bring
it with you, or come to the clinic with your parent and fill it out at the reception on the day. Junior high
school students and younger must accompany a parent when visiting the clinic.
For those visiting not for contact lens prescriptions
We ask that you remove your contact lenses except for visits to get contact lens prescriptions. Please come
to the clinic wearing glasses. If you are wearing contacts, please bring your lens case, cleaning solution,
spare lenses or glasses. If you do not have them, we will lend you a lens case containing a saline solution
and ask you to temporarily remove it during the examination and consultation.
About appointment
Other precautions
・Large luggage can be stored at the reception desk. Please feel free to ask if you would like.
Precautions①
No gifts allowed
We would kindly refuse receiving any gift to doctors and staffs.
Appointment time
The appointment time is the time we start the examination.
Priority is given to appointments
Patients who have appointments would be called earlier, regardless of their reception time.
About the order of medical examinations
The order in which patients are called may change depending on the content of their consultation.
Waiting time
You can go out during your waiting time. Please feel free to ask the staff.
For those who visit the clinic requesting treatments
Treatments such as incisions for styes (chalazion and hordeolum) won't be performed on the day.
About late-time visit
We might not be able to do a complete the examination or practice for wearing contact lenses when
you come nighttime.
For parents with infant patients
To prevent aspiration during the examination, please refrain from feeding your children until the
examination is completed.
Pets not allowed
We do not accept pets to come to our clinic.
No photography allowed
Please refrain from recording and taking pictures or videos in the clinic.
Precautions②
You can use My Number card as a health insurance card.
We have a system for online eligibility verification.
About Health insurance
We check your health insurance card or My number health insurance card every month. If you don’t
have it, you need to deposit 100%(full amount) of medical fee until you bring the original card by the end of
month.
About additional charge
You will need to pay an additional charge in accordance with the law after 6:00 pm on weekdays,
after 0:00 pm on Saturdays, and on Sundays and holidays(including 12/29.30).
About contact lens examination fee
If you have previously had a contact lens examination fee calculated at our clinic, the
re-consultation fee will be calculated. If an ophthalmologic examination is performed for the purpose of contact
lens wear, 200 points will be calculated.
For those who have had cosmetic surgery
For symptoms in areas related to cosmetic surgery are not covered by insurance.
Second opinion
A second opinion costs the full amount even with health insurance. Please bring any test results
that show your previous medical treatment.
Referred to another hospital
Even if we cannot treat you and you are referred to another hospital, you will be required to pay
pay the reference fee and examination fee.
